Real Homes, Real Savings: The NEOS Difference

Innovation is great - but real-world results matter more. That’s why we’ve put  the NEOS Electric Radiator to the test in real homes and commercial spaces. The following case studies showcase how the NEOS has reduced energy consumption and heating costs, helping both homeowners and businesses save money while staying warm.

Case Study 1: Replacing Night Storage Heaters – Residential

Gary Frank’s 3-Bedroom Flat in Hertfordshire

We replaced 6 night storage heaters in Gary Frank’s 3-bedroom flat. The original system ran on an Economy 7 tariff (22.2/kWh), charging overnight from 00:00 to 07:00 and releasing heat throughout the following day. However, Gary faced a common issue:

“The heat in my flat would dissipate between 2-3pm each day, and I had to bundle myself up with a cheap electric radiator until the next morning.”

Key Savings: 

• £320 saved per month on energy bills
• 1677 kWh saved per month
• More comfort & control over heating

Before the NEOS (February 2023)

• 6 Night Storage Heaters on Economy 7 tariff (22.2p/kWh)
• Heated from 00:00 - 07:00 every day
• Heat dissipated by 14:00 - 15:00, leaving the home cold in the evening
• Monthly bill: £717

After the NEOS (February 2024)

• 6 NEOS electric radiators on a standard tariff (34.2p/kWh)
• Smart scheduling: Bedroom 06:00 - 07:30 & 21:00 - 23:30
• Other rooms controlled manually via the Trust Electric Heating app
• Monthly bill: £397

What Gary Says:
 “I am very pleased with the new heaters and my electric bills for the rest of the winter were down to the £250 range. Well done Trust Electric Heating!”

Case Study 2: University of Essex – Panel Heater Replacement

15-Week Energy Savings in Student Accommodation

We ran a 5-month trial at the University of Essex, comparing heating efficiency in two identical student flats. One flat used 7 traditional oil radiators, while the other was fitted with 7 NEOS electric radiators.

In the flat with oil radiators, students had full control over their heating, resulting in an energy consumption of 3,118 kWh on a 25.5p/kWh tariff, leading to a total bill of £795 over the 5-month period.

We then installed 7 NEOS electric radiators, integrated with our student-specific app featuring proximity control—a smart feature that ensures heating is only active when rooms are in use. The app detects when a student leaves and automatically signals the radiators to turn off.

As a result, students in the NEOS-equipped flat used 2,870 kWh less energy, reducing their total energy bill to just £174—a saving of £479 over 5 months.

Key Savings: 

• 82.7% reduction in heating costs
• 72.5% reduction in energy consumption
• Proximity technology ensures heat is only used when needed

Before the NEOS

• 7 oil filled radiators on a standard tariff (25.5p/kWh)
• No proximity detection or scheduling
• 3951.95 kWh used in 15 weeks
• Total heating bill: £1007.75

After the NEOS

• 7 NEOS electric radiators on a standard tariff (25.5p/kWh)
• Smart scheduling via University app (pre-set heating & push-to-heat option)
• Proximity technology activated: rooms only heated when occupied
• 1082.15 kWh used in 15 weeks
• Total heating bill: £173.58 

What These Case Studies Show

Lower Bills: Homeowners & businesses have slashed their heating costs by up to 82%
Energy Efficiency: the NEOS reduces energy waste with smart scheduling & proximity detection
Real Comfort: More control over when & how heating is used, without sacrificing warmth

Want to see how much you could save?
Book a free consultation today!