With Sunflow Heating recently going into administration, many of you are searching for a reliable alternative to keep your homes warm. At Trust Electric Heating, we’re here to introduce the UK’s most awarded electric heating system: the NEOS electric radiator. Electric heaters, including our NEOS radiators are versatile, efficient, and easy to install, making them perfect for various spaces, from small offices to large industrial estates. At Trust, we’re here to help eco-conscious consumers who are seeking an efficient, sustainable, and high-performance heating solution, the NEOS is for you. Designed to provide optimal warmth while minimising energy consumption, the NEOS ensures you stay comfortable without compromising on sustainability. Let’s explore how the NEOS stacks up against the Sunflow heaters you may have been considering.

Advanced Electric Heating Technology Breakdown

Front and Back Panels

Unlike Sunflow heating systems, which have the same front and back panels and rely on the combination of convection and radiant heat, our NEOS electric radiators have a different front to back panel. Why’s this important? A normal radiator has 1-2 points of convection, but with our patented Quadvex Technology (our unique front and back panels), we’ve doubled this to four points of convection. We know this may seem confusing so let’s break these 4 points of convection down.

Point 1 - Serpentine Convection:

The patented dimpled back of the NEOS forces air to rise in snake like movement, just like it’s name suggests. This means the air travels a longer distance, staying in contact with the heating core for a longer period, resulting in warmer air.

Benefits:

• NO heat loss to the back wall - other radiators lose up to 40% of heat to the back wall

• PATENTED back wall technology - you won’t find this anywhere else

• 40% MORE heat pumps out into your room

Point 2&3 - Dual Convection:

Here’s where it comes to the addition of our front panel to the flutes of the radiator, this doubles the amount of flutes which doubles the amount of convection to promote quick room heat.

Benefits:

• DOUBLED the amount of convection

• 2X the number of flutes

• QUICKER warm up rate

Point 4 - Cool Wall Technology:

Each dimple on the back of the NEOS has a small hole, the reason for this being that it creates venturis. This venturis draws the latent cold air from the back wall into the radiator to be heated.

Benefits:

• MORE warm air

• MAXIMUM convection

• WARMS your room NOT your wall

Soapstone Core

Both the NEOS and Sunflow heating systems are based off the design of a German Clay radiator. Sunflow have stuck more closely to the German design using a clay solid core in their solid state heaters, whereas at Trust we use soapstone. Why? Because soapstone retains heat better meaning the NEOS is able to deliver at least 30 minutes of heat without consuming energy, this is similar to what Sunflow heating calls their powerdown energy management system. Within the soapstone core are fully embedded heating elements, we made sure to embed these so we don’t waste time and energy heating air around the elements before heating the soapstone. This means you reduce energy wastage and your heating bills. In contrast, non-embedded elements heat air before the core, increasing the time it takes to heat your room.

Benefits:

• HIGH HEAT RETENTION = more heat

• NON-POROUS - no cracks or breaks like other storage cores

• REDUCED energy consumption

Aluminium Casing

Sunflow radiators are made from mild steel with a layer of aluminium oxide, but we use pure aluminium. Why is this important? Aluminium conducts heat 290% more efficiently than mild steel. This allows our NEOS radiators to heat your space more quickly and efficiently. For those interested in the technical details, mild steel has a conductivity rate of 10.1 x 10^6 siemens/m, whereas aluminium’s rate is 36.9 x 10^6 siemens/m. This superior aluminium conductivity ensures effective energy use and consistent power input.

Benefits:

• High conductivity = your room heats up FASTER

• LIGHTWEIGHT - On average, the NEOS models weigh 30kg, compared to mild steel radiators which can weigh up to 120kg.

• Aluminium is more DURABLE as it doesn’t rust, unlike mild steel which is prone to corrosion

• 100% RECYCLABLE

Innovation and Control in Electric Heating

The NEOS radiators are designed with cutting-edge technology to provide optimal heating solutions for modern homes. With advanced control features, users can easily adjust the temperature to their preference, ensuring comfort and energy efficiency. Unlike maintenance Sunflow heating systems, the NEOS electric radiators require no maintenance, making them a hassle-free choice for homeowners.

Research and Development

Our commitment to research and development keeps us at the forefront of heating innovation. We’ve teamed up with the University of Huddersfield through a Knowledge Transfer Partnership (KTP), which means we’re always refining our products and setting them to the highest standards. This partnership helps us stay ahead with cutting-edge technology and top-notch efficiency.

If you’re into science, you can read the university study here.

If you’re interested in cost savings, you should check out our running cost guide. We developed this based of the results found during out KTP project.

Flexibility and Control

So what control does the NEOS have? At Trust we understand everyone’s lifestyle is different so we offer a variety of thermostat options to suit your needs;

• App-Controlled Thermostats: Manage your heating from your smartphone, offering ultimate convenience and flexibility.

• Integrated Thermostats: Seamlessly built into the radiator for a sleek look.

• Wireless Thermostats: Place them anywhere in your home for easy access.

These thermostats allow you to manage up to 32 heating zones with programmable schedules, giving you complete control over your home’s comfort.

For commercial settings, we offer our GEO location feature which automatically adjusts the temperature when you leave the room, enhancing energy efficiency and reducing energy waste.

Trust and Confidence

Peace of Mind

We’re so confident in the quality of our NEOS radiators that we offer a 25-year warranty, compared to Sunflow Heating offering a 15-year warm guarantee. This means you can rely on our radiators to keep your home warm for decades. Built with top-notch components, our radiators are designed to last a lifetime. This ultimate peace of mind ensures your investment is protected, and your home stays cosy for years to come.

Transparent Pricing

No matter where you are in the UK, our prices remain the same. We believe in clear, upfront pricing with no hidden costs, ensuring you never feel left cold.To get your FREE quote you can either email us your floor plans to info@trustelectricheating.co.uk or call us on 0800 599 9109 to book a FREE survey. One of our expert heating advisors will come and perform a free property assessment and leave you with an accurate quote on the correct heating system for your home.

Installation and Maintenance of the NEOS Heating System

If you choose to go with us, our customer service team will support you from the initial consultation right through to the installation of your new heating system. Our dedicated installation team, who know the NEOS inside and out, will handle the setup, ensuring everything runs smoothly.

Prefer a DIY approach? No problem! We’ve designed our radiators for a super simple DIY installation. They’re lighter and slimmer than Sunflow radiators, making them easier to handle. Plus, our plug-and-play option makes setup a breeze.

Don’t Just Take Our Word for It

We are a Which? Trusted Trader, which means we’ve been thoroughly assessed and endorsed by an independent consumer watchdog. Our commitment to customer satisfaction is reflected in our customer support services and the video testimonials from our satisfied customers who love their NEOS radiators. Check out what they have to say and see why our NEOS radiators are the trusted choice for reliable, efficient heating.

Conclusion

Whether you were considering Sunflow Heating or are looking for a new heating solution, we’re here to help. We understand the recent news about Sunflow Heating’s liquidation may have left you feeling uncertain about your heating situation. As a major player in the UK electric heating market, Trust Electric Heating is here to assist you during this transition. 

Please note that while we are here to help you find a reliable alternative with our NEOS electric radiators, we are unable to offer advice or repair services for any existing Sunflow Heating systems you may already have.

To get started, please reach out to our team by clicking here or call us directly at 0800 599 9109. The sooner we can understand your situation, the sooner we can develop a resolution tailored to your home.