Our Pricing
We know how confusing it is trying to figure out what heating solution is best for your needs and your budget.
That’s why at Trust we believe that in order to help you to make the right buying decision, our prices must be explained in some detail.
How much does the NEOS cost?
In short, our average radiator costs around £860.
While we understand that this is a bigger outlay than an average radiator you could buy online, our radiator isn't average.
What is included?
At the UK’s Most Awarded Electric Heating Company, we manufacture and assemble our own radiators from our factory in Garforth, Leeds. With the NEOS radiator you’re making a once in a lifetime investment, from our family to yours.
- Our prices includes:
Your NEOS Radiator(s)- Thermostats
- VAT
- Delivery or Installation
- Removal (dependant on the current heating you have)
Where your money goes...
So, you can see what we put into our radiators and how we function to ensure every customer is treated fairly. But you might be thinking – okay, but I want to know what I'm really paying for? What factors impact the price?
Well, we did say we were transparent...
Purchased within the UK
We don't buy cheap materials abroad and then inflate the prices for huge margins. We give you a quality product that has a great realistic price. We are manfuctured in good old Yorkshire, in Garforth, Leeds! We are one of the only electric heating companies in the UK with the official MADE IN BRITAIN mark!
Patented Technology
The only electric radiator with a different front panel to the back! This patented technology eliminates heat loss into the wall and improves the way the radiator heats you & your room = lower energy bills!
25-Year Guarantee
Your NEOS radiator comes with a 25-year guarantee, so you won't have to fork out for another heater for the next 25 years! Look at the NEOS radiator as a long term investment that will bring you savings and complete peace of mind.
Running Costs & Savings
Research has evidenced that compared to leading electric heaters, in a 6hr period, we only demand 2.37hrs of electricity, compared to all others who used 6hrs!
What you get for your money...
Bespoke, British made Heating solution
A British made and engineered heating solution that is bespokely made for your home, designed to reduce your heating bills. Because we do most of our manufacturing here at Trust HQ, we have complete control over every element of the build. From the wiring of your radiator all the way to the last screw fixing onsite.
Every single radiator is made by the same team who install them - they are experts in all things radiator components!
Delivery & Installation
The installation team will come in 4-6 weeks after your purchase, or we can deliver if you want to self-install. They are known for their quick and efficient installation skills and can remove your old electric heating system – click here for their shiny reviews!
They will also give you an in-depth tutorial on how your thermostat works and even advise you on the best settings to keep your home warm, for less.
Our install team also build our radiators so they are truly experts in all things radiators, from every last little screw!
First Class Aftercare & Service
Your journey doesn't just end with us after the sale, we are by your side for the next 25 years ready to answer any of your questions. We have a lot of helpful support manuals and videos on our site too - we can even arrange a phone call or site visit with an engineer if you need the support.
We’re heating things up with Octopus!
The NEOS electric radiator is now compatible with the Octopus Cosy Tariff, giving you access to cheaper rate electricity. 3 times a day. Every day
We’re heating things up with Octopus!
The NEOS electric radiator is now compatible with the Octopus Cosy Tariff, giving you access to cheaper rate electricity. 3 times a day. Every day
Pricing FAQs
We have a whole section on our website dedicated to FAQs but here are some specifically about our prices...
Other additional costs that you will need to consider is…
*Removal of wet systems
*Consumer board upgrade
Averagely it costs around £25 per wet radiator to be removed and a consumer board upgrade can cost between £350 - £650, depending on where you are in the country.
If you’re a commercial client and buying larger quantities, please contact us on info@trustelectricheating.co.uk with information about your project and your floor plans for a quote.
Delivery costs are calculated using our Trusted courier or if we are near your area.
Installation costs are calculated by the time it will take our Installers to fit your radiators and the distance from Trust HQ - this is often much cheaper than our competitors.
Payment terms are 50% deposit upon order and then 50% balance 7 days prior to the agreed upon installation/delivery date or no later than 6 weeks from the date of placing the order, whichever occurs soonest.
Our radiators are classed as a 13 Amp appliance so when we install we simply plug or fuse spur your radiator into existing sockets. Our team aren’t sparkys but they ARE electrically competent.
If you need additional electrical work (like new sockets, upgraded board), an electrician will need to do this, so you will need a separate quote. We can get an electrician from our Trusted Which? Network to quote you prior to your installation/delivery.
The average cost of the NEOS radiator is around £860. Although the installation of the NEOS radiators can range in price dependant on a variety of factors. These factors include, size and nature of your property, thermostatstic control, model of radiator and type of installation. For a more accurate quote, call us on 0800 5999 109 or email us on info@trustelectricheating.co.uk.
As a premium electric heating solutions provider, we believe in the value of our product and we have a 1 price for all (with a few exceptions). Whether you live in London, Leeds or Scotland the price is the same for everyone. Discounts are only available to - NHS workers, Army veterans or current army employees. Check out our Pricing Video here: https://www.youtube.com/watch?v=8y1eSuemlQY
At Trust we don’t do discounts. We don’t mess around on price, we just charge you what it costs us to make and what profit we need to be a sustainable business. There’s no Double Glazing tactics here, we’re not closing down, we don’t have a cash-back scheme… Honest Radiators at an honest price.
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